Job Title
Shop Manager
About the Role
* Team: Retail
* Location: Ibstock
* Work pattern: 30 hours on a rota basis over 4 days (including weekends). Full‑time option over 5 days available (salary £25,140.96 per annum).
* Salary: Up to £20,112.77 per annum
* Contract: Permanent
* We are the UK’s largest cat welfare charity. Our employees, volunteers and supporters use kindness and expertise to improve the lives of millions of cats and the people who care for them.
* Will you join us and make life better for cats?
Responsibilities
* Lead, manage, coach and develop a shop team of employees and volunteers, maximizing shop performance through safe day‑to‑day operational management.
* Take ownership of shop income, expenditure and operating profit budgets and other key performance measures as defined in the Retail Performance framework.
* Support Cats Protection by acting as a brand ambassador and role model for the charity’s values and behaviours, taking responsibility for shop operations and related people management.
About the Retail Team
* Our retail operation consists of over 80 charity shops.
* Each shop has its own charm and personality thanks to dedicated volunteers and colleagues, offering items ranging from vintage jewellery to handbags and more.
What We’re Looking For
* Demonstrable learning and experience from working in a relevant retail environment.
* Previous experience line‑managing a team and building a culture that achieves a collective goal.
* Experience and/or understanding of working to sales targets and budgets.
* Excellent organisational skills, including the ability to meet deadlines.
* Strong commercial awareness balanced with an appreciation of the unique needs of the charity.
What We Can Offer
* Range of health benefits.
* 26 days annual leave plus bank holidays, increasing with length of service.
* Salary Finance, empowering you to take control of your financial wellbeing.
* And much more, which you can learn about here.
How to Apply
* Application closing date: 19th November 2025.
* Virtual interview date: TBC.
* Applications may close before the deadline, so apply early to avoid disappointment.
* We encourage candidates whose experience does not align perfectly with every requirement to apply anyway and demonstrate transferable skills.
Recruitment Journey
* Anonymous application form.
* Virtual interview via Microsoft Teams.
Additional Information
* Enhanced DBS check required (including Children’s Barred List).
* We welcome applicants to request adjustments to support their application or recruitment journey.
* LNKD1_UKTJ.
Seniority Level
Mid‑Senior level
Employment Type
Part‑time
Job Function
Sales and Business Development
Industry
Marketing Services
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