Overview
Customer Delivery Driver - Rutherglen Extra, Tesco, Rutherglen, Scotland, United Kingdom.
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The following availability windows show the periods of time during the week we would like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility, so if your available times closely match but do not exactly align with the advertised times, we’d still love to hear from you.
* Sun: 12:00:00 – 22:00:00
* Tue: 12:00:00 – 22:00:00
* Thu: 12:00:00 – 22:00:00
* Fri: 12:00:00 – 22:00:00
You will be responsible for
* Delivering your part of our customer shopping trip by ensuring the van and trays are clean and tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required and checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including substitutions, and offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were your own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the customer’s time slot.
* Calling the customer before arriving at their property if you are early.
* Calling the store/centre if you are running 30 minutes or more late.
You will need
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
* Act quickly to respond to changing customer needs and embrace change within the store.
* Energetic and driven to deliver beyond expectations, balancing home and work life.
* Share ideas with your Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay day weekends with Tesco Colleague Clubcard
* Access to free wellbeing services with resources to support mind, body, and life
* Life cover of five times your pay and a pension with matching contributions up to 7.5%
* Benefits to suit you, from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life’s moments
About Us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and to be yourself at work. We are a place where Everyone’s Welcome.
We know life looks different for each of us. We welcome chats about flexible working. Some people are at the start of their careers, some want flexibility for personal reasons, and others are balancing life moments. Talk to us about how we can support you.
We are proud to be Accredited Disability Confident Leader and to provide an accessible recruitment process. For accessibility support information, please click here.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. Some roles may close earlier than the advertised end date to manage applicants. We will offer feedback to those invited to interview. For more information about us, please visit www.tescoplc.com
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