Department: Temporary Cover Receptionist
Location: St Albans
Compensation: £12.90 - £14.24 / hour
Cover Receptionist
Location: St Albans/Watford/Milton Keynes
Salary: £14.24 per hour (including holiday)
Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.
As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.
Key Responsibilities
* Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
* Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
* Represent key stakeholders with a knowledgeable and positive approach
* Effectively manage couriers, post, and all deliveries
* Conduct general administration tasks
* Submit weekly reports on site activity as required
Building Management:
* Develop effective relationships with clients, agents, and contractors
* Ensure the reception area is impeccably presented at all times
* Maintain pristine vacant spaces available for viewing
* Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
* Report and manage issues through the correct processes
* Prioritize building security
* Demonstrate a proactive approach to problem-solving
Additional Tenant Experience:
* Read the local amenities file in the site notes to understand the area you are stationed
* Be aware of the site's added value/promotional events and be prepared to support as required
Skills, Knowledge and Expertise
* Positive attitude and a can-do spirit
* Flexibility and adaptability with a strong team spirit
* Calm under pressure
* Understanding of excellent customer service delivery
* Immaculate presentation and engaging demeanour
* Proactive with excellent communication skills
* PC literate with the ability to learn new software and be socially media competent
* Additional knowledge in building/facilities management is advantageous
Benefits
Referral programme
Wellness scheme, including a 24-hour confidential helpline
Company events
LAH training Academy