Telesales Agent
Join the Team at Purity Brewing Co.
Warwickshire
Competitive Salary + Bonus
Full-Time Permanent
Are you confident on the phone and passionate about building strong customer relationships? Want to be part of an award-winning craft brewery with sustainability at its heart? This could be the perfect opportunity for you.
About Purity Brewing Co.
Founded in 2005, Purity Brewing Co. is an independent brewery known for producing exceptional craft beers with a focus on quality, sustainability, and innovation. From award-winning ales to modern craft favourites, Purity supplies pubs, bars, restaurants, and retailers across the UK.
With a strong reputation in the industry and ambitious growth plans, we are looking for an enthusiastic Telesales Agent to help drive sales, support customers, and represent the Purity brand with energy and passion.
The Role
As a Telesales Agent, you'll play a key role in maintaining and growing customer relationships, promoting products, and supporting the wider sales function.
You'll be speaking with customers daily, identifying opportunities, managing orders, and helping deliver an excellent customer experience.
What You'll Be Doing
Building relationships with pubs, bars, retailers, and trade customers
Making outbound sales calls to existing and prospective customers
Promoting new products, seasonal releases, and promotions
Processing customer orders accurately and efficiently
Identifying opportunities to increase sales and grow accounts
Supporting the external sales team with leads and account activity
Delivering excellent customer service and product knowledge
What We're Looking For
Previous telesales, sales, customer service, or account management experience
Confident communication skills and a professional phone manner
Positive, target-driven attitude with strong motivation
Excellent relationship-building skills
Strong organisational skills and attention to detail
Ability to work in a fast-paced environment
Interest in craft beer, hospitality, or the drinks industry is desirable
What We Offer
Competitive salary with bonus opportunities
Staff discounts and brewery perks
Friendly and supportive team culture
Opportunity to work with a respected independent brewery
Career development and progression opportunities
Dynamic and exciting working environment
Why Join Us?
At Purity Brewing Co., we're passionate about brewing great beer and building lasting relationships with our customers. If you're energetic, ambitious, and enjoy working in a vibrant sales environment, we'd love to hear from you.