Cyber Operations Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team!
Work location: Nottingham or Sheffield (Hybrid)
Salary: Up to: £60,000
Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years)
Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.
Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.
So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.
The role and what youll be getting up to on a day to day basis:
Are you a strategic leader with a passion for cyber security and service excellence? AtLittlefish, were looking for aCyber Operations Managerto join our Cyber division and play a key role in delivering high-quality, customer-focused cyber services.
Youll be responsible for leading the delivery of cyber services across key accounts, ensuring operational excellence, strong client relationships, and continuous improvement. Youll work closely with our CSOC Manager and Cyber Leadership Team to align resources, drive service quality, and support the implementation of best practices.
You will be:
Leading the delivery of Cyber Services in line with contractual commitments and SLAs
Acting as a key point of contact for clients, ensuring high satisfaction and trust
Managing service governance, reporting, and risk treatment plans
Supporting cyber service transitions and project delivery
Driving continuous improvement and identifying growth opportunities
Collaborating with technical teams to ensure effective resource allocation
Contributing to the wider success of the Cyber division as part of the leadership team
Who you are:
Proven experience in a service delivery or cyber operations leadership role
Strong understanding of ITIL principles and service delivery methodologies
Excellent leadership, communication, and client relationship skills
Financial acumen and a focus on efficiency and value
Knowledge of Microsoft Sentinel, Defender solutions, and security best practices
Experience managing projects and delivering results in a fast-paced environment
Ideally you will have:
Experience with Microsoft Purview, firewalls, VPNs, proxies
Understanding of defence-in-depth and attack vector protection
Familiarity with automation tools (e.g. Ansible, Terraform, Puppet)
Knowledge of SaaS/PaaS integrations and cloud security
What can we offer you?
Through our one of a kind training programme, the Littlefish Academy, you can increase your earnings by £4,500
Referral bonus scheme of £1000 when you successfully refer a friend.
Access to our Linked In Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
Casual dress policy
Company Pension Scheme
Company social events
25 days annual leave plus public / bank holidays
Purchase and sale of annual leave scheme
Life at Littlefish:
Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.
I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!
So, if you feel like you can make a tangible difference, apply today, and join us on this journey.
Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.
We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.
Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not to say option).
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