Our mission is to unleash the power of first-party data to craft personalised brand experiences that customers love, driving exceptional results for our clients.
As a fast-paced and innovative agency, we challenge ourselves and our clients to think big. If you're ready to make an impact and grow with a dynamic team, we want to hear from you.
This role is perfect for someone early in their digital marketing or agency career who is eager to learn and gain hands on experience across account management, delivery and digital campaigns. You'll be supporting the account management team across a broad range of tasks, from internal coordination and scheduling to client communications and project delivery.
Working across a portfolio of clients that includes our core mix of Travel, Culture and Property.
This role will span both marketing and digital delivery giving the person in it a well-rounded experience. The successful person will be trained on the specifics of property marketing and will be responsible for delivering a hands on property listing strategy alongside the Senior Account Manager.
What You'll Do
Client Support & Communication
* Support the account team with day-to-day client communications, ensuring same-day professional responses.
* Help maintain accurate records of briefs, decisions, feedback and approvals in our systems.
* Join client calls and meetings, taking minutes and capturing actions.
Project Co-ordination
* Assist with scheduling tasks and tracking project progress.
* Support the preparation of timelines, quotes, and proposals.
* Liaise with internal teams (Design, Marketing, Development, PM) to ensure updates are delivered on time.
* Monthly reporting on project progress and efficiency.
Delivery Support
* Assist in preparing briefs and tickets for the Design, Marketing and Development teams.
* Support quality assurance by reviewing deliverables against the scope.
* Help prepare final reporting documents and presentations for clients.
* Hands‑on delivery of property listings to marketing portals for a key client.
Tools and Processes
* Learn and use our project and resourcing tools, including Productive.io, JIRA and Confluence.
* Help identify inefficiencies in delivery and suggest improvements where appropriate.
About You
* 1+ years’ experience in a creative, marketing, or digital agency environment (or internship equivalent).
* Great attitude and a team player with a ‘can-do’ attitude.
* Strong organisation and time management skill.
* Confident communicator both written and verbal.
* Eagerness to learn how digital projects are scoped, built and delivered.
* Proactive attitude and a willingness to pitch in across tasks.
* An interest in digital marketing, websites, or UX is a bonus.
What we can offer you
* Flexible Working: Work from home on Wednesday and Thursday (post-probation).
* Studio‑first Culture: Join us in‑studio on Monday, Tuesday, and Friday for collaborative energy!
* 25 days holiday allowance plus bank holidays.
* Private Medical Insurance.
* Company pension scheme.
* Regular socials and company away days.
* Training and development, including events and conferences.
* The tools you need to be awesome, a new Apple Laptop and a super comfy Herman Miller chair.
* We plant trees and fund the world’s best climate crisis solutions to offset the carbon emissions of our team members.
Diversity & Inclusion
Effect Digital takes pride in creating an environment where everyone can be themselves. This starts with recruitment.
We pledge to make our roles as open as possible and to provide equal opportunities to everyone that is kind enough to give us their time. All recruitment decisions we take will be based solely on the positive skills and behaviours that applicants display and absolutely nothing else.
We do not discriminate based on any personal characteristics, we’re a people first agency and we care about individuals.
If something is important to you, it's important to us. If you have a particular need during the application process or during your time at Effect Digital, please let us know.
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