The Permanent Division of Robert Half is currently recruiting for a Senior Credit Controller / Collections Agent for a highly successful business with offices in Northampton The Role As Senior Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of: Inbound and outbound contact to understand root cause of default/debt Payment Queries and negotiating payment plans Payment Negotiations Recording of collection activities and logging internally on business CRM Generation of collection letters and other communication Escalation processes for high risk accounts to senior staff. Your Profile Ideally you will have strong credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to detail. Salary Role of Senior Credit Controller / Collections agent is working 5 days in the office in Northampton and offering a salary of £30-40K Bonus Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.