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Front of house property advisor

Edinburgh
Permanent
Lusona Consultancy
Property advisor
Posted: 11 May
Offer description

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Front of House Property Advisor

📍 Edinburgh
🕘 Office‑based | Monday–Friday, 9am–5pm
đŸ’· Up to ÂŁ35,000 DOE
🎁 Competitive holiday allowance & pension

We are working with a well‑established residential property business in Edinburgh to recruit a Front of House Property Advisor to join their professional, office‑based team. This is a client‑facing role suited to someone personable, organised, and confident, who enjoys being the first point of contact and supporting the smooth running of a busy property environment.

The Role

As Front of House Property Advisor, you will act as the welcoming face of the business, delivering a professional and friendly service to new and existing clients while providing essential administrative and operational support.

Key responsibilities include:

1. Acting as the first point of contact, covering reception and welcoming new residential property clients
2. Managing enquiries and supporting clients through the early stages of their property journey
3. Liaising with surveyors, arranging viewings, managing keys, and coordinating appointments
4. Supporting marketing activity, including property listings and promotional materials
5. Providing general administrative and office support to the wider team
6. Bringing a small sales‑focused element to the role by identifying and supporting opportunities where appropriate

About You

This role would suit someone with strong customer service experience and a professional, engaging approach.

You will ideally have:

7. Experience in a front‑of‑house or customer‑facing role (property, hospitality, hotel, or similar environments welcomed)
8. Experience working within the legal sector, property law, or a professional services environment (desirable)
9. Excellent communication and interpersonal skills, with a confident and approachable manner
10. Strong organisational skills and attention to detail
11. Confidence handling client enquiries and supporting light sales conversations
12. A proactive mindset and the ability to thrive in a fully office‑based role

What’s on Offer

13. Salary up to ÂŁ35,000, dependent on experience
14. Competitive holiday allowance and pension scheme
15. Full‑time, office‑based role in Edinburgh, Monday to Friday, 9am–5pm
16. A professional, welcoming working environment
17. An excellent opportunity for candidates looking to transition from hospitality, legal support, or customer service into the property sector

If you are personable, organised, and enjoy being at the heart of a busy professional office, this is an excellent opportunity to progress your career within a reputable property business.

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