ECHO Personnel is seeking a reliable Office Administrator to join our clients team in Corby. The client is a leading provider of sustainable packaging solutions for various sectors, including food and industrial markets. Job Summary General Administration duties, including customer service and transport Main Duties & Responsibilities To provide a comprehensive front-line service, dealing with both customers and suppliers. Dealing with queries in responsive, sensitive and professional manner to ensure the best possible service is provided and the is represented positively. Perform administrative functions including filing and housekeeping Capable of understanding and processing information through various office applications and processes Good oral and written communication skills with a high level of numeracy Answering calls promptly and resolving routine customer enquiries Processing orders in a timely and accurate manner Processing quality complaints and credits in line with the business processes Organize and manage goods inwards and outward, organizing transport Build a strong relationship with factory production team Effective team member with good interpersonal skills Able to manage multiple tasks and meet targets Able to work using initiative and without constant supervision Develop strong professional relationships with customer KPIs Deliver against business targets and individual KPIs Your job title does not limit your duties, and the Company may require you from time to time to undertake any other duties within your capability. Requirements GCSE Maths and English (grade C or above, or equivalent) Basic proficiency in Microsoft Word and Excel Strong communication skills for customer and supplier interactions Ability to manage multiple administrative tasks accurately and meet deadlines Good numeracy skills and attention to detail Ability to work both independently and as part of a team This is a temp-to-perm position Pay rate: £13.42/h for the first 12 weeks After successful completion of the temporary period, salary will be £25,000 £30,000 per annum, depending on experience Working hours : Monday Thursday: 9:00 am 5:00 pm Friday: 9:00 am 4:45 pm If youre interested, please apply by submitting your CV