Customer Service Administrator / Account Manager (Temp to Perm)
Office-based, NG18 (North Nottinghamshire)
Full time, Monday-Friday
Temp initially (3 months) with strong view to permanent
£25,000-£28,000 dependent on experience
SF Partners are working with a growing business in North Nottinghamshire who are looking for a proactive and detail-focused Customer Service Administrator / Account Manager to join their team on a temp-to-perm basis.
This is a role for someone who goes beyond simply managing accounts, someone who genuinely takes ownership, builds trusted relationships, and quietly spots opportunities to add value wherever possible. This role will suit a commercially aware individual who enjoys variety, structure, and being at the centre of customer activity.
You’ll be joining a close knit office based team where accuracy, communication, and consistency really matter, and where your input will directly contribute to both customer satisfaction and business growth.
You’ll play a key role in supporting and developing customer relationships, ensuring accounts are managed smoothly while also identifying ways to grow them.
Day-to-Day Responsibilities
* Keeping customer accounts accurate, up to date, and well-managed
* Spotting opportunities for upselling, cross-selling, and account growth
* Preparing quotations, proposals, and following up professionally
* Maintaining clear and accurate CRM records
* Working closely with internal teams to ensure smooth fulfilment
* Acting as a key point of contact for customers and queries
* Adding value through proactive communication, ideas, and solutions
* Ensuring all documentation, pricing, and correspondence is precise and consistent
Qualifications
* Experience in customer service, account management, sales support, or a similar role
* Strong attention to detail and pride in getting things right
* Confident and professional communication skills
* A relationship-led approach rather than purely transactional sales
* A commercial mindset with the ability to spot opportunities
* Good organisation and the ability to manage a varied workload
* A team-focused approach, comfortable working in an office environment
* Ownership of tasks from start to finish
If you are immediately available and you are interested in this vacancy, please apply today with your most updated CV
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