As the General Manager of Waterfront Street Kitchen and Bar, you will be the most senior person in the restaurant, responsible for overseeing all aspects of the restaurant's operations. This includes managing ordering, inventory, financial performance, staff management, training, and ensuring the highest standards of customer service.
Responsibilities:
1. Oversee daily restaurant operations to ensure smooth and efficient service.
2. Lead, train, and support staff to maintain high performance and morale.
3. Ensure excellent customer service and handle guest issues promptly.
4. Manage scheduling, payroll, and performance reviews.
5. Monitor stock, ordering, and cost control measures.
6. Maintain compliance with health, safety, and licensing regulations.
7. Analyze financial reports to drive revenue and control costs.
Qualifications:
* Proven experience in a managerial role within the hospitality industry, preferably in a high street bar or high-volume restaurant setting.
* Strong financial understanding, with experience in budgeting, forecasting, and financial analysis.
* Excellent leadership and people management skills, with a track record of developing and motivating teams.
* Outstanding customer service skills and the ability to handle challenging situations with professionalism.
* Ability to work in a fast-paced environment.
* Proficient in using restaurant management software and MS Office applications.
* Passionate about delivering exceptional experiences.
* A collaborative team player.
About Levy:
Levy is a leading global hospitality partner committed to elevating experiences, working with iconic venues worldwide. We prioritize people and the planet, aiming to create unforgettable moments through innovation, technology, and outstanding service. We are an inclusive, diverse team dedicated to making a positive impact and shaping the future of hospitality.
Compensation and Benefits:
* £45,000 salary plus bonus and full benefits.
* 25 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
* Healthcare & wellbeing support including Aviva Digicare and Medicash.
* 24/7 Employee Assistance Programme for mental health support.
* Family benefits such as additional leave after maternity leave, a day off for your child's first birthday, and enhanced family leave.
* Discounts on shopping, entertainment, and travel; 20% off Nuffield Health and 10% off PureGym memberships.
* Pension scheme, life assurance, and salary finance options.
* Opportunities for professional development and training, including subscriptions and career pathways.
* Meals on duty included.
#J-18808-Ljbffr