Overview
As an Events Manager, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. You’ll manage events with a passion to deliver excellent customer care and maintain high standards to surprise and delight our guests.
Responsibilities
* Be yourself and be a vibrant host for customers, recognizing their needs and contributing to customer retention.
* Be hands-on and visible in the operation with the ability to lead and multi-task.
* Take ownership for ensuring the hotel facilities and equipment are well-maintained and details are kept in mind.
Ideal Candidate
* Have great communication skills and establish relationships with event organisers and other hotel departments.
* Lead the team effectively in a busy environment and maintain high standards of service.
Perks and Benefits
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers
* Meals on duty
* Talent referral scheme
* Regular social and celebration events (e.g., Thank You Week)
* Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
About The Midland Hotel
Situated in the heart of the city, The Midland is a luxury hotel in Manchester with 312 bedrooms, two award-winning restaurants, a Tea Room, bar and lounge, and 14 conference and meeting rooms. The hotel also features an award-winning spa, The Spa At The Midland.
About Leonardo Hotels
Leonardo Hotels is part of the Fattal Hotels Group with over 230 hotels across Europe and Israel. We operate more than 50 hotels in the UK & Ireland and are a dynamic, fast-growing company that prioritises career development. Our values are: Consistent, Friendly, Genuine, Positive and Willing.
We value every team member and offer customer-facing roles, variety, and a fun working environment. Benefits include employee discounts and the Leo Points rewards program.
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