South Tyneside and Sunderland NHS Foundation Trust
Undergraduate Services Manager
The closing date is 17 July 2025
The MedicalUndergraduate Team have an exciting opportunity within South Tyneside andSunderland Foundation Trust to appoint an Undergraduate Services Manager. TheUndergraduate Services Manager will workalongside Teaching Fellows and Clinical Educators to facilitate the delivery ofthe Newcastle Medical School Curriculum.
We are available to meet prospective candidates and give them theopportunity to visit the department and meet colleagues with whom they will beworking. We find this helps candidates to gain a greater understanding of thedepartment and the post and to find out if they would be happy joining ourteam.
Trish Storey, LEP Manager on 0191 5656256 ext 42450
Main duties of the job
To fulfil a senioradministrative role within the undergraduate teaching department and the widermedical education department.
To manage the teachingand examination activities of the Undergraduate teams for 180 Medical Students.
Working closely with theDirector of Undergraduate Studies and the Medical Education manager and othersenior professionals the post holder will act as a student liaison officer,promoting supporting undergraduate education within South Tyneside and SunderlandNHS Foundation Trust.
The role will beresponsible for managing the co-ordination of medical student placements withinthe organization and administration of medical student academic examinationswithin STSFT.
Thepost holder will manage the administrative staff within the Undergraduate Medical Education
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,600 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Job responsibilities
To fulfil a senioradministrative role within the undergraduate teaching department and the widermedical education department.
To manage the teachingand examination activities of the Undergraduate teams for 180 Medical Students.
Working closely with theDirector of Undergraduate Studies and the Medical Education manager and othersenior professionals the post holder will act as a student liaison officer,promoting supporting undergraduate education within South Tyneside and SunderlandNHS Foundation Trust.
The role will beresponsible for managing the co-ordination of medical student placements withinthe organization and administration of medical student academic examinationswithin STSFT.
The post holder willmanage the administrative staff within the Undergraduate medical educationdepartment. They will monitor workloadsand ensure fair distribution according to the various team roles. They will ensureadequate cover of staff, particularly around Student Examination dates. Performappraisals, leave and performance issues, working collaboratively with theMedical Education Manager.
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Please note the Trust are not able to offer SkilledWorker Sponsorship for this role as it does not meet the UKVI thresholdrequirements. Applicants are requestedto consider this when making their application.Please visit Gov.UK for further information
Person Specification
Qualifications
* Relevant Degree level qualification or demonstrable equivalent experience, or a Diploma level 5 Qualification, plus experience or NVQ 4/BTEC 4 in Business Administration or equivalent.
Experience
* Knowledge and experience of the NHS and/or educational environment essential..
* Must have knowledge and experience of administrative procedures relating to NHS settings.
* Proficient in use of Microsoft Office, Word, Excel, Outlook and PowerPoint.
* Minute taking
* Organisational skills
* Be able to work under pressure/deadlines
* Managing a team of people/delegation of work
* Ability to set up and run office systems
* Experience of complex data analysis.
* Staff development and training.
* Project management
* Experience of change management
Physical skills
* Moving and handling
* Ability to sit at workstation to perform the post
* Concentration required for checking data and computer inputting
* Travel between sites and to off site meetings
Skills and Knowledge
* Significant knowledge and experience of leading a range of services including responsibility of functions e.g. Performance, HR
* Good working knowledge of performance management of services and staff.
* Demonstrable understanding of the operational management of the NHS.
* Previous experience of managing and leading change and quality improvement.
* Ability to analyse working systems and to propose, develop and implement improvements.
* Excellent understanding of written and spoken English with demonstrable comprehensive skills.
* Excellent literacy and numeracy skills
* Excellent interpersonal and communication skills face to face, on the telephone and on-line
* Advanced administration skills
* Excellent organisation skills working to a high standard
* Experience of effective staff management
Employer name
South Tyneside and Sunderland NHS Foundation Trust
£29,970 to £36,483 a year£31,049 - £37,796 (25/26 pay award pending)
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