Job Description
IT Support Engineer - Hampshire/Hybrid - Up to £40,000We are seeking a proactive and adaptable IT Support Engineer with a strong technical foundation and a customer-focused mindset. This hands-on role is well-suited to someone who enjoys solving problems, working with a wide range of technologies, and delivering exceptional support across multiple departments.If you have experience in an IT support role, providing both first and second-line support, and thrive in a fast-paced, varied environment, we'd love to hear from you.What You'll Be Doing:
* Delivering first and second-line IT support across multiple departments and locations
* Handling a variety of technical issues, including hardware, software, and networking
* Supporting and maintaining network infrastructure, including servers, switches, and Wi-Fi
* Building, configuring, and deploying user workstations and conducting hardware audits
* Assisting with IT projects such as upgrades, installations, and infrastructure changes
* Providing user support for Microsoft 365 and other essential applications
* Ensuring adherence to data security and compliance standards (e.g. GDPR, PCI DSS)
* Coordinating with third-party IT providers and contractors
* Supporting and troubleshooting bespoke internal systems
* Providing technical support at live events, including occasional weekend work
* Managing and maintaining IP telephony, CCTV, and print management systems
* Training staff and supporting the implementation of new technologies
Hours & Benefits:
* Full-time, Monday to Friday
* Flexible working pattern
* Ad-hoc hybrid working options
* Free onsite parking
If you're an experienced IT support professional looking for your next challenge in a dynamic and varied environment - we'd love to hear from you!Call: (Option 1 - Office & Commercial Team)Email:
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency