Job Title:
Part Time Customer Advisor - Broadband Technical, Warrington
Client:
BT Group
Location:
Warrington, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
a889162eb31e
Job Views:
8
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Long Description
Part Time Permanent Role. We can offer 20hrs or 25hrs over 3 or 4 days.
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in Birchwood, near Warrington. You’ll be talking to customers over the phone with broadband tech-related queries. You could be helping with simple router questions or more complex issues, supporting customers throughout.
No specific experience required. If you’re naturally helpful, calm, and good at building relationships – we can train you on the rest.
We offer flexible working options to support your life, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087 (£12.82/hr), rising to £25,684 (£13.12/hr) after 8 months, plus incentives and bonuses. Pro Rata for Part Time Hours
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, saving hundreds of pounds yearly.
* Support for career development and growth.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental cover for you and your family.
Enjoy a great team culture, support, and tailored training to help you build a lasting career.
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