Customer Service Advisor (Sales and Distribution) – Okehampton
Join to apply for the Customer Service Advisor (Sales and Distribution) role at STARK Building Materials UK (Jewson).
Overview
Jewson, part of STARK Building Materials UK, is looking for a Customer Service Advisor (Sales and Distribution) who is passionate about providing great service. The role is at the Okehampton branch and offers a fulfilling work environment with opportunities for career growth.
What You’ll Be Doing
* Acknowledge every customer, ascertain their needs and deliver quick and efficient service
* Ask open questions to build strong relationships and understand current and future customer requirements
* Maintain excellent standards across the counter, shop floor and yard
* Adhere to company policies, especially health and safety, compliance and business controls
* Provide product and service advice with attention to cross-selling packages and services such as Build Aviator and Tool Hire
* Understand pricing and communicate credible prices
* Support business initiatives to increase sales, margin and service
* Continually develop knowledge of core and specialist product lines to meet customer needs
Working hours: 44.5 hours per week, 07:30 – 17:00 Monday to Friday and every other Saturday morning 8:00 – 12:00
Location: Okehampton, EX20 1BE
What We’re Looking For
* Customer Service – High levels of customer satisfaction with frequently returning customers
* Enthusiasm – Positive attitude and passion for the merchant world
* Decency – Honesty and integrity in the workplace
* Team Spirit – Ability to collaborate effectively
* Pride – Commitment to delivering top-notch results
Why Choose Us?
At Jewson, we are part of STARK Building Materials UK and are dedicated to providing top-quality products and exceptional service. We are a friendly and collaborative team.
If you’re ready to take your career to the next level and join a team dedicated to great service, we want to hear from you. Apply today!
What’s In It For You
* Discretionary bonus
* Voluntary benefits including holiday buy, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more
* Health and wellbeing services including online GP appointments and mental health support
* Generous employee discounts
* Discounts with retailers
* Retirement savings plan
* Life assurance
* Enhanced maternity/paternity/adoption leave
What’s Next
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and answer initial questions. We are open to discussing part-time and job share options during the application process where applicable, and we provide reasonable adjustments during the application and interview process.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
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