Fly Tipping Action Officer
Role ID: 201164
Location: Flexible
Grade/Salary range: 5: £37,594 - £41,428
Working pattern: Full time
Contract type: Permanent
Closing date: 12/04/2026
The role
This is an exciting opportunity to play a key part in tackling environmental crime across Wales. As the post holder, you will support the delivery of FTAW's work and engagement, helping us reduce the impact of fly tipping on communities and the environment.
You will lead the development and rollout of FlyMapper — our innovative GPS based system designed to capture accurate, real time data on fly tipping incidents, including their number, type, and location across Wales. Your work will directly contribute to smarter decision making, better targeting of resources, and improving the way fly tipping is managed nationally.
In this varied and rewarding role, you will:
* Oversee ongoing system support, development, and enhancements
* Deliver training and guidance to users across Wales
* Manage supplier contracts and maintain productive working relationships
* Promote wider adoption of FlyMapper to strengthen data consistency and reporting
If you're passionate about using technology to improve environmental outcomes and want to be at the heart of an impactful national project, this role offers a fantastic opportunity to make a real difference.
As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance with an expectation to attend in person team meetings each quarter that are held in turn in Cardiff, Mid-Wales and North Wales.
Interviews will take place through Microsoft Teams week commencing 27/04/26.
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
What you will do
* Provide guidance in relation to compliance with environmental and regulatory standards.
* Liaise with stakeholders and develop partnerships to deliver initiatives based on placed based requirements.
* Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures.
* You will also contribute to delivering other areas of the FtAW work plan and assist colleagues with fly-tipping investigations, surveillance & enforcement work as required.
* Oversee and manage contractor performance, service delivery and related costs, ensuring work is completed safely, efficiently and in compliance with NRW standards, escalating issues where required.
* Plan and deliver training, support and user engagement activities, building system confidence and promoting wider uptake of dedicated mobile and web-based application (e.g. FlyMapper) across Wales, while monitoring user performance and identifying opportunities for improvement.
* Develop and maintain effective working relationships with stakeholders, including local authorities, partner organisations, landowners and contractors, identifying place-based needs and coordinating joint initiatives that support the FtAW programme.
* Undertake health and safety duties and responsibilities appropriate to the post.
* Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post.
* Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
* Any other reasonable duties requested commensurate with the grade of this role.
Your qualifications, experience, knowledge and skills
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.
1. Relevant knowledge and experience of working as a regulator.
2. Understanding of commercial business processes and pressures.
3. Ability to communicate effectively with regulated business and the public, explaining issues and gaining support by influencing.
4. Educated to degree level or equivalent in a scientific subject.
5. The ability to use specialised IT systems.
Welsh Language level requirements
* Essential: Level A1 - Entry level
Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.