As an Admin Assistant at Ashlynn Grange Care Home, you will be responsible for providing high standards of customer service and creating positive first impressions for all guests visiting the home.
About Ashlynn Grange Care Home:
Ashlynn Grange is an exceptional 153-bed care home in Peterborough. The home features beautiful gardens with flowers and vegetables, and offers a full programme of activities and live performances on an outdoor stage. Our newly refurbished café serves fresh tea, coffee, and cakes daily for residents and visitors.
Reporting to the Home Admin Manager, the Administration Assistant will ensure the reception area maintains a friendly, welcoming, and professional image at all times. You will support the Home Admin Manager with various administrative tasks, including answering enquiries, responding to emails, and postal duties.
* Coordinate all front desk activities, including answering calls, providing information, redirecting calls, or taking messages to be passed on promptly.
* Assist with payroll tasks such as setting up new starters, recording absences and annual leave, and processing leavers.
* Support the Home Admin Manager with daily administrative tasks, ensuring accuracy and efficiency.
* Handle enquiries, prepare and send brochures, and respond to emails. Previous administrative experience and knowledge of Finance or HR procedures are desirable, but training will be provided.
* Demonstrate excellent customer service, communication, and IT skills, ideally with Microsoft Office, and an eye for detail.
* Handle personal and sensitive data confidentially at all times.
* Be organized, numerate, accurate, and maintain a positive, 'can-do' attitude.
Benefits include:
* Competitive salary
* 28 days of holiday per year
* Free Blue Light Card & access to the Blue Light discount platform
* Refer a friend scheme
About Athena:
Athena Care Homes is a family-run business with seven homes across East Anglia, including Peterborough, Cambridgeshire, Kings Lynn, and Ipswich. We aim to be the first choice for high-quality residential, nursing, and dementia care, fostering a positive legacy within our communities. Our homes are managed by passionate leaders and dedicated teams committed to providing exceptional care and experiences, guided by our core values and a thoughtful, passionate approach.
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