APPRENTICE TEAM LEADER
SALISBURY - OFFICE BASED - THURSDAY TO MONDAY
SALARY UP TO £40,000
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a fast-growing, customer-focused business who are looking for an Apprentice Team Leader to join their team.
This is a great opportunity for someone from a Team Leader, Apprenticeship Programme Manager, Customer Experience Team Leader, Program Manager, Apprenticeship Manager or similar
THE ROLE:
* Provide day-to-day guidance, mentoring, and performance management for apprentices.
* Plan and coordinate apprentice rotas to meet service and operational demands.
* Hold regular one-to-one meetings with apprentices to review progress and set development goals.
* Lead by example, upholding high standards of service, safety, and professionalism at all times.
* Ensure operational processes are followed accurately and continuously reviewed for improvement.
* Oversee the upkeep and distribution of uniforms, equipment, and training resources.
* Promote an exceptional customer experience across all stages of the apprentice journey.
* Supervise and coordinate a team of flexible staff members working across various operational needs.
* Manage scheduling, communication, and day-to-day support to ensure smooth service delivery.
THE PERSON:
* Must have strong people management experience.
* Strong leadership, communication and organisation skills.
* Understanding of how training plans or learning pathways are designed and delivered. As well as being able to review and improve training content or processes.
* Experience within Education/Teaching/Curriculum is a bonus.
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