Description About the Role As part of our Resort Safety Team you will need to deal with a wide range of challenges situations which require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Working in our control room, you will monitor our CCTV system and act as ‘control’ for the Resort Safety, despatching SIA licenced team around the resort, responding to incidents, fire calls etc. Our guests' safety is your priority. You will be the main source of communication between the resort and emergency services, should we need to call them. Typical working hours Rotating between earlies, lates and nights you will often work 5 days out of 7 at 37 hours per week, this qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area. About You You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive ‘people person’ attitude. It is essential that you hold a Level 2 CCTV/Public Space Surveillance Qualification with an SIA (CCTV) licence. A valid SIA (DS) Licence and a full UK driving license as you will be required to drive company vehicles around resort, should you wish to do front-line shifts (not essential). About Butlin's At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!