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Operations manager - gas quality & laboratory services

West Bromwich
On Target Recruitment
Operations manager
Posted: 27 August
Offer description

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Operations Manager - Gas Quality & Laboratory Services, West Midlands

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Client:

On Target Recruitment Ltd


Location:

West Midlands, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

796e61767333


Job Views:

15


Posted:

25.08.2025


Expiry Date:

09.10.2025

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Job Description:

Reference OTRDW240725 Products Calibration gases, gas sample testing, on-site inspections, instrument calibration, and gas analysis proficiency testing schemes. Customers include industrial energy providers, laboratories, gas infrastructure clients, and international partners. Location: West Midlands. Package: £60k-£65k, Performance Bonus, Car Allowance, Company Pension, 25 days holiday, private healthcare, and career advancement.

The Company:
This specialist provider operates in the gas quality assurance market, delivering highly accurate calibration gases, gas testing, and analytical services for clients across the natural gas, LNG, and energy industries. Known for scientific precision and exceptional service delivery, the business supports operations across the UK and globally, playing a crucial role in energy safety and compliance.

Benefits of the Operations Manager:

* High-impact leadership role within a global specialist group
* £60k-£65k with bonus potential
* Company pension scheme
* 25 Days Holiday plus statutory bank holidays
* Private Healthcare
* Lead a team of 30+ staff across technical, laboratory, and logistics functions
* Opportunity to shape operational delivery and strategic growth

The Role of the Operations Manager:

* Lead and coordinate all operational teams including production, laboratory services, site services, and logistics
* Ensure efficient delivery of calibration gases, gas testing, and inspection services on time and to the highest standards
* Manage a £1.5m operations budget, identifying cost-saving opportunities and ensuring optimal resource use
* Track KPIs and take action to maintain performance, using dashboards to support planning and forecasting
* Oversee supplier relationships, from sourcing to payment approvals
* Recruit, coach, and develop team members to support internal growth and succession
* Act as the lead contact for customer delivery issues, resolving queries to uphold the company's reputation for service excellence
* Ensure all work complies with quality and safety standards, including UKAS accreditations
* Collaborate with innovation teams to assess new instrumentation opportunities and explore new markets
* Maintain strong industry knowledge and build relationships with key partners and stakeholders

The Ideal Person for the Operations Manager:

* Degree qualified in a science or engineering discipline
* Operational leadership experience in the energy, gas, or laboratory services sector
* Strong knowledge of gas measurement principles and applicable technical standards
* Excellent communicator with the ability to lead cross-functional teams and collaborate across departments
* Commercially astute with experience managing budgets and performance metrics
* Self-driven, resilient, and capable of navigating complex projects
* Skilled in project delivery, strategic planning, and fostering continuous improvement
* Customer-focused with the ability to inspire high performance across all areas of operations
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