As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same. Your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place to grow, supported by colleagues, with results recognized and rewarded. Our offerings include:
* Extensive onboarding & training and companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills that make a successful Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome candidates from diverse backgrounds. Previous sales or construction experience is not mandatory; success depends on teamwork and ability. Please apply for the role that best fits your skills, as the team will assign roles accordingly.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds. Successful candidates will be invited for online assessments, a short pre-recorded video interview, and subsequent stages including interviews and a 'day-in-the-life' experience. We cover travel expenses for in-person meetings.
If no current role matches, we will keep you in our talent pool for future opportunities. We value all contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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