JOB DESCRIPTION About the Role We have an exciting opportunity for an Estate Assistant, (Gardener/ Cleaner), to join our team on a permanent, full-time basis across our sites within Aylesbury. You will provide a high-quality cleaning, grounds, and gardening service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well-maintained by undertaking tasks such as basic gardening. and refuse removal. You will represent Guinness on-site, fostering positive working relationships working with customers, contractors, and colleagues to provide access and report any responsive repairs, fly-tipping, graffiti, refuse removal, and safeguarding alerts. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, (Gardener/ Cleaner), but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours Knowledge of Health & Safety legislation, including COSHH and PPE Full UK driving license. Desirable Qualifications NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent PA1 and PA6 NPTC Certificates If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme ADZN1_UKTJ