We are looking for a skilled Automotive Parts Advisor or Parts Specialist to join our busy, state-of-the-art department in Trowbridge. Whether you are an experienced Parts Interpreter, a Service Advisor looking to move into stock management, or a warehouse professional with a passion for car parts, we offer a friendly, high-spec environment focused on professional training and genuine career progression.
The Rewards
* Salary: £30,000 – £35,000 basic salary per year (Transparent structure).
* Bonus: Generous performance-related bonus scheme to reward your accuracy and efficiency.
* Schedule: Monday to Friday – No Weekends for an exceptional work-life balance.
* Perks: Trade discounts on vehicle parts and servicing, plus free on-site parking.
* Health & Wellbeing: Comprehensive company well-being programme and employee support.
* Finance & Future: Company pension scheme, world-class training, and career progression opportunities.
* Culture: A stable, family-owned business culture that genuinely recognises and rewards loyalty and hard work.
About the Company
We are proud to be one of the South West's largest, family-owned dealer groups, representing a world-renowned brand at the forefront of automotive innovation. Our Trowbridge facility is a fast-paced, high-performance hub dedicated to operational excellence. We provide a stable, highly supportive environment where our team members are treated like family and backed by the resources of a major group.
Your Role
As a core Parts Advisor in our Trowbridge team, you will:
* Stock & Inventory: Manage the front and back counters, handling stock identification, goods receiving, and parts storage.
* Workshop Support: Work closely with our vehicle technicians and mechanics to supply the correct components for vehicle repairs, servicing, and MOT work.
* Customer Service: Answer incoming phone calls and emails from trade customers and retail guests, providing accurate quotes and technical advice.
* Sourcing & Logistics: Use electronic parts catalogues (EPC) to identify exact components, manage orders, and minimize workshop delays.
* Invoicing: Process payments, handle parts returns, and maintain accurate inventory records on the dealership management system.