Salary: £33,000 - 33,000 per year Requirements: Minimum 3 years experience in IT support Strong Microsoft 365 administration experience Confident troubleshooting skills Good organisation and communication skills Nice to Have: MSP experience Nice to Have: Client facing experience Nice to Have: Intune / Endpoint Manager knowledge Nice to Have: Azure knowledge Nice to Have: Networking fundamentals Responsibilities: Handling escalated support tickets across multiple client environments Supporting Microsoft 365 environments (core focus) Working on project-based tasks alongside the wider team Conducting occasional client site visits Collaborating with senior engineers on more complex issues Technologies: Azure Support Microsoft 365 Office 365 Cloud More: We are LB Tech Solutions, a growing Managed Service Provider based in Essex, supporting businesses across the UK with proactive, reliable IT services. Our small, close-knit team empowers everyone to have real ownership of their work. This role offers a salary of £33,000, along with hybrid working options, mileage for client visits, all necessary equipment, ongoing training, and a clear pathway to progression into 3rd line and project work. last updated 13 week of 2026