Overview
Join to apply for the Warranty Engineer role at Jonathan Lee Recruitment. This is a technically hands-on, investigative role within the dynamic world of automotive electrics and quality management. You will fault-find and perform root cause analysis across rotating electrical products, with opportunities to work on modern automotive systems, develop electrical knowledge, and impact the aftermarket sector.
Responsibilities
* Conduct hands-on testing, strip-down, and diagnostics on rotating electrical units – including starter motors, alternators, and Valeo’s 48V Integrated Belt Starter Generators (IBSG).
* Investigate warranty returns, identify root causes, and provide clear technical reports to support quality improvement.
* Accept or reject warranty claims in line with company policies, aiming for a 48-hour turnaround on decisions.
* Liaise with customers to explain claim outcomes and advise on best practices to reduce future failures.
* Collaborate with internal quality teams to drive continuous improvement initiatives across products and processes.
* Manage inventory and warranty unit movement using SAP business management software.
Qualifications
* A practical understanding of vehicle electrics and fault-finding — experience as an auto electrician, technician, or diagnostic engineer is highly desirable.
* Strong logical thinking and diagnostic ability, with a hands-on mindset.
* Good communication skills, able to clearly explain technical issues internally and externally.
* Familiarity with MS Office and ERP systems like SAP (training provided if needed).
* A proactive and quality-focused approach, with an interest in developing technical skills.
Location
This exciting opportunity is based in Redditch, offering a convenient location in the heart of the automotive industry.
Company and Application Notes
The role supports the company’s mission of delivering exceptional quality and service. By investigating faults and improving the claims process, you’ll help reduce warranty costs and enhance customer satisfaction.
The company offers a supportive, technically focused environment with room for progression and skill development—ideal for someone looking to move off the tools or transition from a traditional auto electrical role into something broader.
The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
To ensure your CV is processed effectively, please include your name, email address, phone number and location (post code OR town OR county, as a minimum).
Job Details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Quality Assurance
* Industries: Alternative Fuel Vehicle Manufacturing
Location notes
Droitwich Spa, Worcestershire, England, United Kingdom
Worcestershire, England, United Kingdom
Worcester, England, United Kingdom
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