About the role
We’re looking for an enthusiastic and motivated Electoral and Registration Services Apprentice to join our busy team. This Advanced (Level 3) Apprenticeship is a fantastic opportunity to gain valuable skills and experience in business administration, while supporting the vital work of our Electoral and Registration Services.
As an Apprentice, you’ll play an important part in providing administrative support across a range of projects within the Registration team, while also helping to ensure our office processes and systems run smoothly. This role will give you a solid foundation in administration and public service, with training and development opportunities along the way.
Key Responsibilities
* Deal with enquiries from members of the public, internal departments, and external organisations on registration and electoral matters.
* Provide general clerical support, including post, filing, scanning, photocopying, and responding to correspondence.
* Develop IT and database skills, using systems and software to support electoral and registration services.
* Support with arranging meetings, taking notes, and distributing documents.
* Collate and update records, ensuring documentation is accurate and up to date.
* Assist with financial administration, including contributing to SAP for transactions.
* Provide support to colleagues during busy periods and undertake other ad hoc duties as required.
About You
We are looking for someone who is:
* Keen to learn, with an interest in administration and public services.
* Organised, accurate, and able to follow processes carefully.
* A good communicator, with the ability to deal confidently and politely with members of the public.
* IT-literate, with a willingness to develop further digital and administrative skills.
* Able to work as part of a team while managing tasks independently.
No prior experience is necessary - just enthusiasm, commitment, and the drive to make the most of this apprenticeship opportunity.
What We Offer
* A Level 3 Advanced Apprenticeship qualification in Business Administration.
* On-the-job training and mentoring from experienced colleagues.
* A supportive team environment with opportunities to learn and grow.
* Valuable experience in electoral and registration services, supporting your future career.
If you’re looking to take the first step in your career, gain a nationally recognised qualification, and make a difference in your community, this apprenticeship could be the perfect opportunity for you.
Apply today and start your journey with Hillingdon Council.
About us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
* Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
* 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
* Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
* Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
* Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
* Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
* Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
* Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
* Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
* Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject tothe following pre-employment screening:
* 3 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
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