GLL is looking for an Assistant Manager to work at John Bunyan Sports and Fitness. Key responsibilities of an Assistant Manager are the management and development of staff, input to budget management, setting and achieving targets, designing/implementing quality systems, health and safety procedures, and communicating with colleagues and key stakeholders. Assistant Managers play a key part in supporting the smooth running of a leisure centre, you’ll ensure the health, safety and enjoyment of customers and colleagues alike.
There’s no such thing as a typical day as a Assistant Manager. That’s what makes this hands-on role so special. You could be doing anything from producing reports, doing building checks, advising Duty Managers and ensuring compliance with health, safety and fire procedures as well as proactively improving sales figures and service standards.
As a Assistant Manager in a demanding environment, you’ll need to be on the ball with all aspects of your centre, area and the leisure industry as a whole – from managing teams to consumer trends. So, if you’re ready to go the extra mile, in return, we’ll develop and train you to sharpen your skills in this diverse role.
What you’ll do:
1. Leading, managing, and organising all aspects of the service area’s operations, ensuring they are carried out efficiently and economically within agreed policies and procedures.
2. Being accountable for service area performance, including preparing and monitoring service area budgets, income targets, and business plans (where appropriate).
3. Ensuring all organisational, statutory, and non-statutory health and safety requirements are met.
4. Providing visible leadership to all service area staff, ensuring they are motivated and operate at high levels of both performance and efficiency.
5. Ensuring all members of the service team are effectively supervised and that all people management procedures are effectively operated within the team.
6. Ensuring that all staff are aware of developments, policies, practices, and procedures through regular and effective communication processes.
7. Taking responsibility for the mentoring and development of service area staff.
8. Ensuring the highest quality standards of customer care and service delivery are achieved within the service area.
9. Continually monitoring and reviewing the standards achieved, taking appropriate action to rectify adverse trends identified through audit or other mechanisms.
10. Developing and maintaining effective relationships within the organisation and with key stakeholders.
11. Acting as Centre or Duty Manager as required, supervising operational shifts, and carrying out any other duties as required commensurate with the post’s level of responsibility.
12. Taking part in appropriate continuing professional development.
As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else.
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
13. This is a full time position. Hours of work will be negotiated with you in line with the needs of the service. Working from home is not possible in this role.
14. We are an accredited Living Wage employer with industry-leading rates of pay.
15. We can offer a career, not just a job, with extensive Learning & Development support available.
16. A uniform will be supplied and must be worn.
17. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
18. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
19. Access to a pension scheme.
20. Health Assurance and access to Counselling services.
21. Access to the tax-efficient Ride to Work bicycle purchase scheme.
22. Free annual eye tests.
23. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!
GLL Society benefits (if you choose to join the Society after your probation period) include:
24. The right to stand for the Society board and to vote for board members to represent you.
25. Access to team building and fun events such as treks, concerts, outings, etc.
26. Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.