Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Employee Benefits: Wellness programmes offering guidance on physical, mental, and financial wellbeing. A wide range of employee discounts provided by Bravo Benefit. Flexible hours and shift patterns to suit various lifestyles with opportunities for overtime. 25 days holiday (pro-rata), bank holidays, and the option to sell days. Opportunity to earn a monthly bonus for hitting targets. Pension scheme with Scottish Widows.
About Travelex: Travelex attributes its success to its hardworking people who deliver exceptional results, service, and positive experiences. If you care about providing excellent service, love to travel, and enjoy sharing your knowledge, we want you as our next Travel Service Partner (RSA).
Role Overview: As part of the Tesco Team, you will support retail customers with their Foreign Exchange needs, ensuring their travel experience begins positively. Your focus will be on building relationships, providing advice on Travelex products, processing transactions accurately, and adhering to compliance standards.
Responsibilities:
* Understand customer travel and currency needs and tailor their experience.
* Act as a travel money ambassador and trusted advisor.
* Process foreign exchange transactions efficiently and accurately.
* Meet performance goals related to procedures, operations, and customer service.
* Handle large amounts of cash and currency daily, requiring numerical proficiency.
* Use computers and in-house systems, with full training provided.
* Communicate effectively, building relationships and understanding customer needs.
* Drive to succeed and make a positive impact.
Recruitment Process:
1. Online interview with Talent Acquisition, including a numerical and accuracy test.
2. Visit to the bureau to meet the manager and see the working environment.
3. Job offer if successful; feedback provided if unsuccessful.
4. Reference checks as part of onboarding.
About Us: Travelex is a leading provider of foreign exchange, founded in 1976, with a network of stores and a trusted brand in international money. Our mission is to simplify access to international money for our customers.
Equal Opportunity: We value diversity and do not discriminate based on race, religion, gender, age, or disability.
Additional Benefits: Private Medical, Dental, Critical Illness insurance, and discounted health products.
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