We have an exciting opportunity for a Systems Administrator to join our team at MTVH working with Metworks and Property Services. In this role you will act as the first point of contact for all technical and administrative support requirements, reporting to the Performance and Delivery Manager.
As a Systems Administrator you will be responsible for responding to reported issues and outages of the third party applications used by our Metworks and Property Services team, implementing swift solutions where possible to minimise disruption to users, as well as monitoring and reporting on the progress of ongoing service disruptions.
Additional duties the successful applicant will be expected to undertake are; maintaining administrative control of applications, setting up new users and delivering training, and troubleshooting device and performance issues, amongst others.
Please refer to the Job Description for all responsibilities and requirements of the role.
What you'll need to succeed:
Ability to multi-task and alternate attention between conflicting tasks and priorities
Excellent verbal and written communication skills, with experience of dealing with internal and external clients
Initiative and desire to learn, to maintain a high level of knowledge relating to new systems and updates within the area.
Possess a strong sense of ownership and accountability towards responsibilities.
Exceptional organisational, time management and problem-solving skills.
Demonstrate working knowledge of Northgate Housing Management, DRS Module, Job Manager and MS Office products.Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.
We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.
We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.
A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.
In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.
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