Job Title: Account Manager
Location: Newport, Shropshire
Salary: Up to £35,000 per annum
Overview
A technical manufacturing business in Newport, Shropshire is seeking an Account Manager to support customer relationships, drive account growth and ensure effective coordination between clients and internal teams. The successful candidate will have experience in a technical or manufacturing environment and will be comfortable managing multiple projects and stakeholders.
Key Responsibilities
Develop and maintain strong working relationships with existing customers
Act as the main point of contact for assigned accounts, ensuring high levels of customer satisfaction
Understand customer requirements and translate them into clear internal briefs for internal teams
Work closely with the technical team to create detailed quotes for customers
Sending and following quotes to convert to orders
Manage the full account lifecycle from initial enquiry through to delivery and after-sales support
Working closely with the operations team and business development manager
Identify opportunities for account growth and upselling of additional products or services
Maintain accurate records using the company’s ERP systems
Support the wider sales and commercial team with reporting and forecast information
Skills and Experience Required
Previous experience in account management within a technical, engineering or manufacturing setting
Strong communication and relationship-building skills
Ability to understand and discuss technical information with customers and internal departments
Good organisational skills with the ability to manage multiple priorities
Commercial awareness and confidence in handling quotations and pricing discussions
Proactive approach to problem-solving and customer service
What the Company Offers
Competitive salary up to £35,000 depending on experience
Opportunity to work within a successful and growing manufacturing business
Supportive working environment with opportunities for development
Early finish on a Friday.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included