Axon Moore is delighted to be working with a highly regarded business based inMacclesfield to recruit a Credit Controller into their growing finance team. This role is ideal for a proactive and personable Credit Controller with strong experience across sales ledger management and debt collection. The successful candidate will be confident and naturally assertive, able to challenge professionally when required while still maintaining positive working relationships. They will also be comfortable managing their own workload. The business has an excellent reputation in the market, with an extremely low staff turnover -employees who join tend to stay for the long term. You’ll be joining a growing, well established company with supportive managers, friendly teams, and a strong benefits package, offering genuine stability and progression. Location: Macclesfield Hybrid Salary: Circa £30,000 Main Duties: Ensure timely collection of invoices through effective communication channels with a focus on ensuring sales ledger management Sending invoices and statements Liaising with wider business and relationship managers to resolve enquires and complaints Proactively chase overdue payments via phone, email, and written correspondence Assisting with the maintenance of direct debit system Ensuring receipts are matched within accountancy package and potential issues raised in a timely manner Analysis of overdue accounts Prepare aged debt reports and highlight potential bad debts Internal reporting of weekly and monthly KPIs Build positive working relationships both internally and externally Develop both financial knowledge and software skills Negotiate payment plans where necessary and escalate high-risk accounts Support account manager with day to day administration Perform full due diligence checks Manage and respond to inbox enquiries and requests, coordinating relevant response (both written and verbal) within agreed time frames Working closely with the wider business Person Specification: Knowledge of credit risk management and debt recovery procedures Proven experience in a Credit Control or Accounts Receivable role Strong communication and negotiation skills with an assertive personality Competent in Microsoft Excel and accounting systems Ability to manage time effectively and work to deadlines in an agile environment Able to work independently and autonomously Benefits: Health Cash Plan (optical, dental, physio), virtual GP, therapy, prescriptions & referrals Gym memberships, in-office massages, health MOTs, meditation & Pilates Enhanced illness & bereavement support, occupational health & vocational rehab 3% employer pension contribution, income protection (up to 5 years), life assurance (3x salary) Fertility leave, enhanced caregiver leave, up to 6 months shared parental leave at full pay, dependency leave Up to 27 days holiday plus bank holidays/TOIL, birthday off, volunteering day Shopping, entertainment, gym & lifestyle discounts Regular social events, reward & recognition, company offsites & celebrations Cycle to Work scheme Mental Health First Aiders, Employee Assistance Programme, free counselling & fast-track GP access IND1