As a Recreation Assistant (Lifeguard) your main duties will include:
* Delivering an excellent customer service by providing a professional and positive welcome to customers and visitors to the facility, in line with service standards;
* Working as part of the lifeguard team to cover all opening hours of the swimming pool and undertaking monthly staff lifeguarding training;
* Undertaking cleaning duties as required and in accordance with COSHH (control of substances hazardous to health) regulations and using cleaning machinery as necessary;
* Following first aid practices in accordance with our service procedures;
* Adhering to Health and Safety procedures and reporting accidents to the Duty Manager;
* Moving and setting up sports equipment as required, in accordance with designated procedures;
* Providing support for other aspects of the service, including working at any of the sports facilities as required, and on occasions covering reception duties including answering the telephone, dealing with enquiries, taking bookings, issuing equipment and evacuating the building during any emergencies;
* Monitoring attendance for bookings, producing reports as required;
* Attending training, meetings and forums to contribute to the development of the Service as required;
* Working within and ensuring adherence to both the University's and Sport and Physical Activity's Health and Safety and Equality and Diversity policies.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post
Available Hours
* Full Time position- 35 hours per week to include 06:00-14:30, 14:30-23:00 and weekends 07:00-16:00/ 08:30-17:00
* Part Time- Variable hours to include 06:00-14:30, 14:30-23:00 and weekends 07:00-16:00/ 08:30-17:00
What will you bring to the role?
As a Recreation Assistant (Lifeguard) you will have:
* A current Royal Life Saving Society UK (RLSS) lifeguard qualification.
* Experience working in a customer focused environment with a commitment to providing excellent customer service;
* Excellent communication skills with the ability to develop effective working relationships with customers and colleagues;
* A high level of accuracy and attention to detail;
* Experience of working within a team and across departments as well as the ability to work on own initiative;
* An ability to effectively work under pressure and during challenging situations;
* Flexibility, with an ability to work weekends, evenings, bank holidays and closure days as required;
* Demonstrable behaviours in line with Commercial and Campus SupportServices' and University values.
You may also have:
* Experience working as a Lifeguard in a leisure facility;
* Experience working in a sports facility environment;
* Experience of working with cleaning materials, with knowledge of COSHH regulations;
* Experience of cash handling/reception work;
* A current valid First Aid qualification.
Job Type: Permanent
Pay: From £23,414.00 per year
Benefits:
* Company pension
* Employee discount
* Free fitness classes
* Gym membership
* On-site gym
* On-site parking
* Sick pay
Application question(s):
* As a full time post, are you available to work early mornings, late evenings and weekends on a rota basis?
* Do you hold a current National Pool Lifeguard Qualification?
Experience:
* Customer service: 1 year (required)
Work Location: In person
Application deadline: 14/09/2025