On behalf of our client, we are recruiting an experienced HR Operations Manager to lead and develop the HR Operations function. This role will ensure the delivery of a consistent, compliant and customer‑focused HR service across the organisation. The position oversees a team and works closely with colleagues responsible for HR data and HR projects. The role is full time and offers hybrid working. The successful candidate will play a key role in maintaining efficient HR processes, supporting proactive recruitment activity and ensuring accurate data management within the organisation’s HR information system. Key Responsibilities Operational Leadership • Lead, coach and support HR administrative teams to deliver a high‑quality HR operations service. • Oversee day‑to‑day activities including onboarding, offboarding, lifecycle administration, contract coordination, probation processes and employment checks. • Act as the escalation point for complex HR queries, ensuring timely, consistent and accurate advice. First Line Advisory Support • Manage the delivery of first‑line HR guidance across areas such as absence, conduct, capability, policy interpretation, family‑friendly processes and general terms and conditions. • Ensure advice is compliant, practical and aligned with organisational needs. Compliance & Policy Governance • Maintain and update HR po...