# RETAIL ASSISTANT – SUNBURYby Macy | Mar 12, 2026JOB DESCRIPTION: RETAIL ASSISTANT***TW16 5HS*****Summary of Role:**Retail Assistants deliver outstanding customer service, support sales growth, and maintain operational standards. They assist with stock control, fulfillment of digital orders, and ensure strict adherence to operational procedures, food safety, and health & safety standards.**Responsibilities:**● Provide friendly, efficient service to all customers, promoting products to drive sales● Maintain stock levels, assist with replenishment, and pick products accurately for digital fulfillment● Ensure timely fulfillment and delivery of online/click & collect orders in line with SLAs● Maintain store presentation, cleanliness, and merchandising to enhance the customer experience● Follow operational procedures, food safety, hygiene, and health & safety standards at all times● Support the team with daily operational tasks, including stock rotation and waste management● Handle cash, banking, and shift closing and opening procedures accuratelySkills Required● Customer-focused with a strong sales and service mindset● Knowledge of stock control procedures and digital order fulfillment SLAs● Understanding of operational procedures, food safety, hygiene, and health & safety standards● Teamwork, communication, and organisational skills● Attention to detail and pride in store presentation**Perks & Benefits**:On-site parking Social Events Cycle to work scheme Free bread allowance 50% discount on Cavan Bakery products Workplace Pension Scheme A box of cakes on your birthday Free lunch provided whilst on shift Employee assistance 24/7 helpline offering free confidential advice and support**Inclusion & Diversity:**At Cavan Bakery we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey.**Job Category:** Retail**Job Type:** Full Time**Job Location:** Sunbury
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