The Content Technology and Innovation team delivers high‑quality content to homes, customer devices, businesses and commercial partners across European markets. With over 2,500 colleagues, we combine strategic insights, engineering know‑how and operational excellence to use innovative technologies to create and distribute award‑winning content.
About the Team
Our team is focused on ensuring state‑of‑the‑art production environments across the UK, supporting flagship channels such as Sky News and Sky Sports News, as well as major sporting productions.
Role Overview
As a key member of the UK Production Engineering support team, you will ensure the smooth operation of Sky’s television production facilities. You will maintain graphics systems, manage data workflows, troubleshoot complex video and audio issues, and provide support to a variety of live and post‑production environments.
What You’ll Do
* Provide reactive first‑line support to Sky’s TV Production, Graphics and Post Production Facilities, including Sky News, Sky Sports News, F1, Football, Cricket, EFL, Golf, Tennis, Racing, Netball, Rugby and other key productions.
* Work a regular shift pattern.
* Provide reactive, logical, and methodical fault finding to a broad variety of faults across a large Television Production & Post Production facility.
* Create and update tickets for every task, working these through to resolution.
* Learn and grow on the job, becoming involved in traditional broadcast solutions while keeping an eye on future broadcasting.
* Proactive maintenance & monitoring of hardware, software and mechanical systems in a broadcast environment.
What You’ll Bring
* A degree or equivalent qualification in Broadcast Engineering, Media Technologies, or similar.
* A reasonable understanding of the technical elements of a broadcast TV chain, encompassing both older traditional and modern IP software solutions.
* Previous experience working in a support role within Broadcast Engineering.
* A highly effective, positive and influential communication style with excellent people and coaching skills.
* Understanding of Broadcast IP standards and implementation including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP.
* Competency with IT and computer networking.
* Proven experience with log interrogation.
* A structured and analytical mindset when diagnosing technical problems through logical reasoning and systematic troubleshooting.
Benefits and Perks
* Free Sky TV or NOW package, including Sky Sports and Sky Cinema.
* Pension package with up to 9% employer contribution.
* Private healthcare with mental health support.
* Aviva Digital GP and dental insurance.
* Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect.
* Sharesave and Tech schemes.
* A range of Sky VIP rewards and experiences.
Shift Pattern
Work a shift pattern that covers a 7‑day fortnight. Typically:
Week 1 – Monday, Tuesday, Friday, Saturday, Sunday
Week 2 – Wednesday, Thursday, 12‑hour days with one‑hour break and early/late rotation. This may lead to night‑shift coverage later on.
Office Space and Facilities
Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Shuttle buses run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. The campus offers subsidised restaurants, cafés, a gym, cinema, car wash, beauty salon and bike shelters.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will work to ensure a fair and consistent experience for all and make reasonable adjustments to support you where appropriate.
Eligibility and Application Process
To be eligible for this role you must have the appropriate right to work in the UK. Sky does not offer sponsorship for this position.
If your application is successful, you will be asked to complete a criminal record check. Depending on the role and nature of any convictions, we may have to withdraw the offer.
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