Part-time Showroom Host / Meeter-Greeter
Renault Manchester, M3
Car Dealership Receptionist, Front of House
29.25 hours per week
Week 1 Tues, Wed, Fri. Week 2 Tues, Wed, Sat, Sun
£19,012pa (£12.50per hour)
Renault Manchesteris looking for a great individual with a professional telephone manner to join our customer-hosting Front-of-House team.
Previous Front of House reception or hospitality experience is essential.
Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.
You will be answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showroom’s point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.
What you'll have:
Essential
* Ability to work the required hours and shift pattern
* Extensive previous experience in a busy reception or meeter-greeter role
* IT literate: Intermediate skill level in Microsoft Outlook, Word and Excel
* Within 30 minutes commute of our Dealership
Desirable previous experience
* operating a telephone switchboard
* handling a computer-based messaging system
* incoming/outgoing post and deliveries
Working Pattern
* Alternate weeks, week 1: Tuesday, Wednesday and Friday 08:00-18:00. Week 2: Tuesday, Wednesday 08:00-18:00, Saturday 08:30-17:00 and Sunday 10:00-16:00
* Alternating (job share) with another Part-time Receptionist
* Averaging 29.25hours per week
The role averages 29.25hours per week and it'd be great if you have a flexible approach to cover holidays, attend VIP events and training when necessary.
In return we will offer a basic salary of £19,012per annum. This is equivalent to an hourly rate of £12.50per hour, and will be paid monthly.
Fringe benefits include 17days annual leave, pension, employee benefits and discount scheme and superb career opportunities.
HOW TO APPLY:
Online applications only, for initial telephone interviews. Unfortunately walk-in candidates won't be considered in our selection process.
Please include your CV and a brief covering letter.
Successfully selected candidates will be contacted for an initial telephone interview.
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