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Focus: Cisco Collaboration | UC | Cloud Voice | Practice Leadership | Team Management
The Opportunity
One of the UK’s leading technology businesses is searching for a Collaboration Practice Lead to drive innovation across voice, video, and hybrid collaboration environments.
You’ll lead a high-performing team delivering cloud-first UC and Contact Centre solutions—working directly with both public and private sector enterprise clients to modernise legacy systems and design future-ready architectures.
If you’re a Cisco Collaboration specialist with leadership experience—and want to shape services that genuinely improve outcomes in complex industries —this could be your next move.
What You’ll Be Doing
Leading the Collaboration Practice (team, services, P&L, roadmap)
Acting as trusted advisor across pre-sales and strategic consulting
Architecting and delivering hybrid collaboration solutions (Cloud Calling, UCM, Webex, Contact Centre)
Mentoring engineers and developing service capability across managed and project services
Driving continuous improvement and innovation, from core UC through to AI/Automation integrations
Managing relationships with Cisco and key ecosystem partners
What You’ll Bring
3+ years in a leadership role within Collaboration / UC
Deep knowledge of Cisco Collaboration stack (on-prem & cloud)
Previous experience to CCNP level
Strong commercial acumen: able to shape services and sell consultatively
A hands-on technical mindset, but equally strong in strategy, team development, and client engagement
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