Job Overview
At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.
Responsibilities
* Provide indispensable support to the team and help keep everything running smoothly, ensuring key milestones are met.
* Serve as the direct point of contact for senior colleagues and external stakeholders across government.
* Create accurate briefing documents, minutes and reports to support organisational effectiveness.
* Collaborate with colleagues and customers, absorbing complex data and confidential conversations.
* Manage electronic diary and produce concise, persuasive communication.
* Support a wide range of exciting projects and maintain high levels of customer service.
Qualifications & Skills
* Strong communication skills (written & verbal) with experience of minute‑taking and the ability to proofread, summarise and communicate complex information.
* Highly organised, able to stay calm under pressure and meet deadlines without direct supervision.
* Good judgement, tact and diplomatic skills, handling sensitive information with discretion and confidentiality.
* High levels of customer service to internal and external stakeholders.
* Delivering at pace and managing a quality service.
* Proficiency in Microsoft Office, particularly Excel, Word and Outlook.
* Experience of electronic diary management.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is a security check. People working with government assets must complete baseline personnel security standard checks.
Interview Process
Candidates will only be sifted on answers provided to the job‑specific questions which are outlined in the application form. Those successful will be invited to a MS Teams or face‑to‑face interview. Feedback will be provided only if you attend an interview or assessment.
Benefits
Alongside a salary of £31,898, FCDO Services contributes £9,240 toward your Civil Service Defined Benefit Pension scheme. Other benefits include:
* Learning and development tailored to your role.
* Annual leave starting at 25 days.
* A culture encouraging inclusion and diversity.
* Free shuttle bus available between central Milton Keynes and Hanslope Park.
* On‑site nursery.
* Flexible working.
* A Civil Service pension.
Application Notes
Your CV and personal statement will not form part of the assessment. They will provide an insight into your work history and experience.
When applying, your CV should include: no personal identifying details, career history with key responsibilities, skills and experience, achievements, qualifications. Your personal statement should outline your interest in the role.
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