LocationBloomsbury Square, London, United Kingdom# Business Change Manager / Process Consultant at N Consulting LtdLocationBloomsbury Square, London, United KingdomSalary£45 - £50 /yearJob TypeContractDate PostedOctober 28th, 2025Apply Now### **Business Change Manager (Process Consultant – Change Management & CMDB)** **Location:** London (Hybrid – 2 days WFO) **Contract Duration:** 6 months (extension likely)We’re seeking an experienced **Business Change Manager / Process Consultant** to drive the adoption and continuous improvement of **Change Management** and **CMDB (Configuration Management Database)** processes within **ServiceNow**.#### **Key Responsibilities**Lead and implement process improvements across **Change Management** and **CMDB** in ServiceNowDrive **stakeholder engagement** and promote process adoption across teamsDeliver **training**, **communications**, and **change management initiatives** to ensure consistent data quality and complianceCollaborate with IT and business teams to establish clear **data ownership** and accountabilityMonitor and report on process performance to support ongoing improvements#### **Must-Have Skills**Proven experience with **ServiceNow Change Management** and **CMDB** processesStrong background in **organizational change management** and **process consulting**Excellent communication, facilitation, and stakeholder management skills#### **Nice to Have****ServiceNow Certified System Administrator (CSA)** certificationExperience delivering change initiatives in large or complex enterprise environments#### **Why Join**You’ll play a key role in shaping and embedding best practices for ServiceNow adoption, driving meaningful change and operational excellence across the organization.
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