Job Description At Frasers Group Financial Services, we are constantly evolving and transforming, and we now have an exciting and rewarding opportunity for a Fraud & Financial Crime Specialist to support the optimisation of prevention, detection, and investigation of fraud & financial crime across our retail finance products. We are looking for someone with initiative and a problem-solving mindset. You’ll play a key role in protecting our customers and the business from fraud and financial crime risks, while helping us build an optimised, data-led and insight-driven approach to our fraud & financial crime strategy. Key to this you will be able to: Support the delivery of the business strategy, contributing to risk assessment & the development and implementation of initiatives to address fraud & financial crime trends, emerging issues, and regulatory requirements. Provide support in managing both tactical responses and longer-term strategic changes. Provide insight and challenge to cross-functional projects, ensuring risks are identified, mitigated, and escalated where appropriate, across products, services, and customer journeys. Collaborate with key stakeholders to ensure effective alignment of risk, strategy, policy, and system capabilities across the business. Perform root cause analysis on fraud incidents and deliver actionable mitigation. Champion upstream control improvements and influence change outside of fraud systems. Translate fraud intelligence and performance reports, providing insights, updates on KPIs, and offer recommendations for mitigating risks and improving effectiveness. Assist with decision making support by analysing quality metrics, trends, patterns, and sharing common themes with the operational fraud team Staying up to date with current and emerging fraud & financial crime typologies, particularly in retail finance and digital payments. Deliver fraud awareness initiatives across the organisation.