Elite Therapist (Maternity Cover) – £32,261 per annum pro rata - Starting from April 2026
Sopwell House introduces Cottonmill, an elegant, dynamic concept that
never stands still. Constantly evolving to stay ahead, this is a unique world
created for only a select group. The warmest welcome; the most elevated design;
the last word in cutting-edge fitness and treatments; a uniquely positioned
proposition.
As an Elite Therapist, you will play a pivotal leadership
role within the spa team. While fully qualified to deliver exceptional
therapeutic, holistic and beauty treatments, your primary responsibility will
be to oversee the daily spa operation, ensuring a seamless and
exceptional experience for both guests and team members. You will act as a key
point of support for the therapist team, proactively resolving challenges,
maintaining standards, and ensuring the day runs smoothly from start to finish.
Your Role in Our Family:
* Oversee
the day-to-day spa operation, ensuring smooth service flow and an
exceptional guest journey
* Act as
the main support for therapists throughout the day, assisting with any
operational or guest-related needs
* Lead
by example, promoting professionalism, flexibility and a positive team
culture
* Deliver
treatments to the highest standard in line with partner training
guidelines (stepping in when required to support the team or resolve
service gaps)
* Carry
out thorough verbal and written client consultations when performing
treatments
* Maintain
treatment rooms, equipment, hygiene and stock to company standards
* Ensure
guests receive maximum benefit from treatments, including correct time
allocation
* Support
retail performance and achieve targets set by the Spa Director
* Assist
with guest enquiries, bookings, front-of-house support and administration
when required
* Actively
engage in training, development and team support
* Support
and motivate the therapist team, acting as a key point of contact
throughout the shift
* Assist
with complaint handling in consultation with Spa Management
What Would Make You the Perfect Fit?
* Beauty
Therapy or Holistic Therapy NVQ Level 3 (or equivalent)
* A
confident, warm and welcoming personality
* Proven
ability to support, guide and motivate a team
* A
natural desire to exceed the expectations of guests and colleagues
* An
innovative and inspiring approach with a keen eye for detail
* Flexibility
in attitude, approach and working hours
The Best Bit:
* Wide
range of training and development opportunities
* Free
staff meals and parking
* Discounted
food and beverage, accommodation and spa
* 28
days holiday plus 1 extra holiday day on your birthday
* 30%
discount on spa treatments and spa days
* 10%
discount on spa products
* Introduce a friend at work bonus
* Uniform
provided
* Preferred
Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values.
We are dedicated to creating a world of ‘Perfect Contentment’ for
both our team members and guests alike ‘Spreading kindness one act at a
time’ along the way. Our team pride themselves on ‘Performing with
Drive and Serving with Soul’ in everything we do.
“Being a part of the Sopwell Family made me think anything was possible
in my career”
If this sounds like your dream job, we would love to hear from you!
All applicants must have the right to live and work in the
UK. Please be advised that if you have not received a response within 14
days, please assume that your application has not been successful on this
occasion.