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Executive Consultant (Corporate Services) at Venn Group
Venn Group Recruitment
We are excited to be partnering with a highly reputable Birmingham based Public Sector organisation, as they look to recruit for a new Consumer Engagement & Research Manager
Please see below the details around the role, and if you could be interested in discussing further please do send across your CV and availability for a call to go through in more detail.
Duration: Permanent Contract
Location: Birmingham Based - 8 days in the office per month
Hours: Full-time (37 hours, Monday – Friday)
Responsibilities
* Manage delivery of consumer panels, ensuring they operate effectively, meet objectives, and deliver high-quality outcomes
* Lead partnership with the research agency, guiding research design, delivery, and outputs to align with organisational objectives and stakeholder needs
* Deliver accountability processes that enable consumer panel members to question and hold service providers and decision-makers to account
* Analyse and report on panel insights, producing accessible reports, updates, and recommendations for internal and external stakeholders
* Drive consumer influence in decision-making by ensuring panel feedback informs planning, policy development, and wider sector improvements
* Monitor responses and progress, tracking how organisations act on panel recommendations and addressing consumer concerns
* Build and maintain stakeholder relationships with internal teams, regulators, and consumer representatives to ensure effective collaboration
* Promote best practice and innovation to enhance panel effectiveness, engagement, and accountability, embedding organisational values and EDI principles
Requirements
* Project management experience, in a fast-moving delivery environment
* Recent experience of working in customer research, utilising differing research techniques
* Experience of setting up and project managing a variety of research projects, to the point of delivery
* Experience of providing a customer perspective and representing customer’s interests, particularly in the development of policy
This role is INSIDE IR35.
Our client is unable to provide sponsorship for Tier 2 General Visas, therefore, only candidates eligible to work in the UK need apply.
To discuss this role in more detail and to secure this opportunity, please contact Robbie Cox (Executive Consultant) on 0121 616 0660 or rcox@venngroup.com
At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
* Research
* Staffing and Recruiting
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