Overview
Retail Sales Assistant - Jollyes Pets - Bridgwater. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work you really can be sure you\'re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we\'re friendly to pets, people and the planet too!
At Jollyes, we\'re as passionate about our people as we are about our pets. We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it\'s needed most.
Responsibilities
* Help store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service.
* Uphold great store standards with available stock and a clean and tidy presentation.
* Promote responsible pet ownership.
* Be an ambassador for the Jollyes brand, sharing values of being Genuine, Wise, Focused, Eager, Together.
* Maintain a high level of customer service in a fast-paced retail environment.
* Flexibility to cover shifts, including evenings and weekends.
* Part-time, temporary 3-month position – 12 hours per week.
Qualifications & Experience
* Experience in a similar, customer-facing environment is preferred; hands-on approach.
* Ability to offer the highest levels of customer service and represent the Jollyes brand values.
* High level of flexibility to cover shifts over 7 days.
* Age 16+ where applicable.
Benefits
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
* iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
* Retail Trust membership - counselling, wellbeing and financial support for the retail industry.
* Colleague Treats - discounts on up to 800 high street retailers and online service providers.
* Colleague We Care wellbeing & medical support services - online GP, mental health support, fitness programs, and more.
* 30% off Jollyes branded products (20% off other brands in-store); discounts for grooming and pet clinics.
* Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
* Free colleague uniform and on-site parking.
* Additional paid leave for wedding, new pet coming home, and birthday off.
* Enhanced Maternity leave – full pay for first 26 weeks before reverting to SMP for 13 weeks (or 6 weeks full pay followed by 33 weeks SMP if under 2 years service).
* Enhanced Paternity leave – partners receive 4 weeks full pay (or 2 weeks full pay under 2 years service).
* Top Dog Award scheme – colleague nomination for great service, Cat Nap Day, a badge and certificate.
* Buy/Sell holiday scheme – purchase or sell up to 5 days, topic to minimum entitlement.
* Cycle2Work scheme – up to 47% off a new bike and accessories.
* Care concierge support for carers with information, services and benefits.
* Discounted David Lloyd Clubs membership for fitness and leisure.
* Learning & development for progression into specialist or management roles.
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