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Customer service advisor

Leeds
Customer service advisor
£13.17 an hour
Posted: 14h ago
Offer description

Temporary Customer Experience Coordinator £13.17 per hour Garforth, Leeds Were working with a well-established and rapidly growing organisation within the environmental services sector to recruit a Temporary Customer Experience Coordinator. This is a fantastic opportunity for a service-focused professional who thrives in a fast-paced, customer-first environment. The role is an immediate start and to run for around 12 weeks but could potential to go permanent for the right candidate. The Role: Youll act as the first point of contact for customer enquiriesdelivering excellent service, resolving issues efficiently, and ensuring a smooth and positive experience throughout the customer journey. Youll also support internal teams, manage key communications, and help identify improvements using service data and feedback. Contract Information: Hours: 8:30-4:30 Monday - Thursday, with a 3:30 finish on a Friday. 30 mins lunch Salary: £13.17 per hour, Temporary Location: Garforth (fully on site) Responsibilities: Handle incoming customer queries across multiple communication channels Coordinate outgoing customer communications and service updates Maintain and update customer records using CRM systems Work cross-functionally to ensure customer needs are met Support the wider team in maintaining a high standard of customer experience Experience, skills set and/or qualifications: Experience in customer service, customer experience, or coordination roles Excellent communication and relationship-building skills Strong attention to detail and organisational ability Comfortable using CRM tools and interpreting customer data Proactive, solution-focused, and team-oriented Background in property, housing, or service-based industries is a plus but not essential Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

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