Are you an experienced administrator or customer service advisor?
We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.
Role: Customer service rep/ Administrator
Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (37.5hrs paid)
Pay: £13.45 per hour
Duration: 3 months initially with the potential to go perm
Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)
Main tasks include
● Ensure that orders are received when goods/services have been supplied
● Liaising with suppliers to resolve any invoice queries
● Answering the telephones and passing on messages in a professional manner
● Taking customer orders
● Updating customers on orders and deliveries
● Dealing with any customer queries
● Supporting internal staff with pricing queries
● Data entry
Requirements
● Excellent IT skills and proficient in the use of Google suite
● Flexible and adaptable attitude with ability to prioritise a range of different tasks.
● Exceptional communication skills, at all levels, both written and verbal.
● Excellent organisational and time management skills.
● Excellent interpersonal skills with other members of staff at all levels of the organisation.
● Confident, enthusiastic and tenacious
● Previous admin or customer service experience
Benefits:
● Advice and editing on your current CV
● Dedicated team throughout your journey within the role
● Paid holiday
● Exclusive online services including restaurant and retail discounts
● Chance to receive £25* for referring a friend
● Opportunity for progression into permanent roles
● Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check