Duty Manager (Greggs in SPAR), Phoenix Park
up to £13.25 p/h (depending on age).
Various shifts available including weekends.
Management experience is desirable.
We have an exciting opportunity at our Phoenix Park store for a Duty Manager (Greggs at SPAR) to work in our fresh food operation, As a member of the ‘Duty Manager’ team, effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Tasks/Responsibilities:
1. Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the Greggs department
2. Assisting the Store Manager to deliver all store operations, objectives and KPI’s
3. Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
4. Carrying out performance management/absence management as appropriate
5. Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
6. Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
7. Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
8. Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
9. Adhering to all company policies and procedures and processes
Skills / Abilities / Knowledge / Experience
10. Previous experience of working for Greggs preferred
11. Previous management or supervisor experience within a food retail or similar fast-paced operation
12. Committed to achieving and sustaining exceptional customer service standards
13. Able to plan, organise and prioritise effectively
14. Ability to communicate and influence at all levels
15. Able to take appropriate action and make decisions
16. Committed to promoting collaborative working
17. Enthusiastic and flexible with a positive attitude
18. Committed to developing own skills and apply learning to improve own performance
What's in it for you?
Excellent benefits package including:
19. Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
20. Develop your skills and capability in a highly supportive and multi-diverse culture
21. Outstanding Training & Development
22. Gain hands-on experience in a high volume, fast paced convenience store
23. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
24. Proactive promotion of internal candidates
25. Paid Breaks
26. Free Tea & Coffee
27. Early access to your pay through ‘EarlyPay’
28. 24/7 access to your payslips and Rotas via HR/Payroll portal
29. Wellbeing support – access to emotional support, counselling, legal and financial advice
30. Company Pension Scheme
31. NEST pension scheme
32. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
33. Extra Holidays - Purchase Scheme
34. Cycle to work - Bicycle purchase scheme
35. Long Service Awards
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