Senior Credit Controller
Leeds / Hybrid - 3 days per week in office
About The Role
As we grow our Leeds finance team we’re looking for a Senior Credit Control position to join a team of 3 credit controllers, reporting to the Credit Manager EMEA. Responsible for managing complex customer accounts, ensuring timely debt recovery, and maintaining the accuracy of financial records. The role goes beyond day‑to‑day credit control, requiring strong stakeholder engagement across Sales, Operations, and Finance, as well as a proactive approach to identifying and mitigating credit risk.
Responsibilities
* Process andallocatemonies received from remittances
* Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries.
* Maintainaccuraterecords of customer interactions and transactions
* Liaise with theSalesand Operationalteamsto address customer inquiries and disputes
* Report on aged debt and providing regular updates to management
* Identify and elevate any potential credit risks to management
* Organize andmaintainshared email inboxes
* Working closely with Credit Control manager to review and improve team processes
* Involvement in the development and execution of test scenarios for finance systems
* Ownership of audit requests
* Take ownership of shortage and price claims, managing the end to end process and working with Credit Control, Sales & Ops to ensure timely resolution, reporting back to key stakeholders on progress
* Provide support to the team, first POC for queries/support
Qualifications & Skills
* Proven experience in a credit control or finance role
* Excellent communication and interpersonal skills
* Strong numerical and analytical abilities
* Proficient in Microsoft Office, particularly Excel; experience with accounting software is a plus
* A can‑do attitude, witha strong teamworking ethic
Benefits
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won't just launch products - we'll disrupt entire markets.
We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
EEO Statement
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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