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Retail Operations Admin Assistant, Swindon
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, delivering community nursing and hospice care across the country, and providing information and support on all aspects of dying, death, and bereavement. Our research and campaigns aim to improve quality of life for those with illnesses likely to lead to death.
We are seeking a Retail Operations Administration Assistant for our office above the Swindon warehouse.
This role involves supporting the return of gift aid end-of-year statements, requiring high data accuracy in compliance with HMRC legal requirements. Additional duties include product ordering, managing supplier relationships, SharePoint maintenance, complaint and incident management, record keeping, reporting, and supporting commercial activities.
You will be responsible for:
* Managing donor communications and responses.
* Handling written returns.
* Updating the gift aid donor database accurately.
* Maintaining records and systems like SharePoint and Vantage.
* Building and maintaining stakeholder relationships.
Key Criteria:
* Excellent organizational skills with attention to detail.
* Strong written and verbal communication skills.
* Ability to manage workload and meet deadlines.
* Responsible, reliable, and able to work independently.
* Proficient in Microsoft Office suite.
* Emotional intelligence and problem-solving skills.
* Team player.
Application process includes submitting a CV and cover letter outlining relevant skills and experience. Closing date: 3rd July; interviews: WC 14th July.
Salary: £22,222 per annum
Contract: 35 hours/week, 6-month fixed term
Location: Office-based in Swindon
Benefits:
* Flexible working arrangements
* 25 days annual leave plus Bank Holidays
* Group Pension Scheme (up to 7.5% match)
* Loan schemes for bikes, computers, season tickets
* Professional development opportunities
* Training programmes
* Wellbeing and support services
* Enhanced family and bereavement benefits
* Blue Light Card membership
* Subsidised eye care
Marie Curie values diversity and inclusion, and is committed to safeguarding. We welcome applications from diverse backgrounds and are happy to accommodate reasonable adjustments.
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