Full time permanent position
Salary - £23,795 – £26,000 DOE
Location: Taunton, Somerset
Empowering Children and Young People –
As an Administrator, you’ll be based within the head office to manage Quantock Outdoor Education.
You will manage all administrative aspects of the services and ensure good coordination between management and support staff while maintaining an efficient and effective service.
The Quantock Outdoor Education team provides an alternative education for SEN children and children who cannot attend school on a full-time basis to support young people to be able to attain their full potential by developing a varied programme of activities and accredited learning opportunities that enhance personal and social development.
You will ensure that the values of organisation are embodied, as well as taking a lead role in developing and updating the key documents, whilst role modelling and supporting colleagues.
It is essential that you are a supportive, driven person who displays patience, kindness, and leadership skills that enable you to role model a passion for empowering young people to achieve their full potential. Main Duties and Responsibilities:
1. To maintain and complete accurate paper and digital records to satisfy all regulatory (where applicable), statutory and internal company requirements.
2. To take notes & minutes at meetings.
3. To support the development and maintenance of relationships with stakeholders and addressing any issues or shortfalls.
4. To maintain the services HR, Recruitment and Training compliance by conducting the timely completion of all HR associated documentation.
5. Answer the telephone & respond to all enquiries in a friendly, efficient manner.
6. Processing and replying to new enquiries and referrals received by the service.
7. Support the service managers, deputies and services through promotion and attendance at marketing events for recruitment etc.
8. Proactive internal communication to staff across services via the appropriate communication platforms.
9. Report any incidents or non-compliance within the service to the Service Manager or next available management level.
10. Conduct regular administrative audits for the service.
11. Support with the management of rotas.
12. Any other ad hoc administration duties, this may include visiting homes, support workers and young people.
13. Demonstrate clerical experience from a similar role.
14. Flexible, organised, able to prioritise workloads, solve problems & make decisions.
15. A solid written & verbal communicator with an eye for detail & excellent interpersonal skills.
16. Highly proficient in the use of Sharepoint, Excel, Word, Outlook, PowerPoint, Windows.
For full Duties and Responsibilities please refer to the job description
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any convictions, cautions, reprimands and final warnings that are not protected ( that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 & 2023).
Empower Family Group are unable to provide sponsorship to any applicants.